Theodore (Ted) Thomas has joined Manitowoc Crane Care as director of customer service for Manitowoc cranes for the Americas region. As part of the customer service management team, Thomas is responsible for directing all customer support activities for the lattice-boom product line. He is based at the Crane Care call center in Manitowoc, WI.
Thomas has a background in aftermarket operations and product management. Prior to MCG he held senior positions at Metso Minerals, including vice president of aftermarket operations across North and Central America. Thomas has a BS degree in mining engineering from Michigan Technological University and is a registered professional engineer.
John Lanning has been appointed MCG director of advanced engineering and products. He is now responsible for advanced engineering for the Americas. With more than 20 years at Manitowoc, Lanning is a seasoned engineer and executive, having held positions that include project engineer, chief engineer, and director of engineering. He became senior vice president of applications engineering in October 2000, before becoming director of customer support for Manitowoc Crane Care in January 2005.
Lanning earned his BS degree in Agricultural Engineering from Iowa State University in Ames, IA.