benchmarking process
24 April 2008
1 Determine which function(s) to benchmark
2 Identify key performance variables to measure
3 Identify best-in-class companies
4 Measure performance of best-in-class companies
5 Measure your own performance
6 Specify programs and actions to meet and surpass
7 Implement and monitor results
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Palfinger is continuing to expand its North American fooprint with the grand opening of its new, state-of-the-art headquarters in Schaumburg, IL.
Morrow Equipment President and COO Peter Juhren offers his ‘state of the union’ for the tower crane sector.
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CONNECT WITH THE TEAM
D.Ann Shiffler
Editor, American Cranes & Transport
Tel: +1 512 869 8838
E-mail: d.ann.shiffler@khl.com
