Jakobs named director customer support EMEAR

By Hannah Sundermeyer06 September 2018

Guntram Jakobs

Guntram Jakobs has been appointed director customer support, at Terex Cranes for mobile cranes in Europe, Middle East, Africa and Russia (EMEAR)

Guntram Jakobs has been appointed director customer support, Terex mobile cranes for Europe, Middle East, Africa and Russia (EMEAR).

The move is to strengthen customer support as part of the company’s development strategy. “Our goal is to become the industry benchmark in this area,” said Thomas Schramm, Terex Cranes vice president for sales & service mobile cranes in the EMEAR region and responsible for the Demag brand worldwide. ”Service is of central importance here. With the appointment of Guntram Jakobs, the company has therefore entrusted the leadership of customer support in the EMEAR region to an experienced and highly respected employee in the industry,” Schramm continued.

Having joined the company in 1991 Jakobs can draw on extensive experience. He initially worked as a service engineer, spending several years in customer support positions in Europe and the USA. It included three years as head of service at the Charleston office in the USA.


Delivered directly to your inbox, World Crane Week Newsletter features the pick of the breaking news stories, product launches, show reports and more from KHL's world-class editorial team.
Latest News
Five big offshore lifting projects
IC reports on some of 2022’s biggest, heaviest and most complicated lifts
Rafael de los Santos joins UTC Overseas
Rafael de los Santos Diaz will serve as North American heavy haul business development director.
BOSS names new vice president
Jamie Arnold has over 23 years of experience in the crane and rigging industry. 
D.Ann Shiffler Editor, American Cranes & Transport Tel: +1 512 869 8838 E-mail: d.ann.shiffler@khl.com
Matt Burk VP Sales Tel: +1 312 496 3314 E-mail: matt.burk@khl.com