Manitowoc introduces extended warranty program
By Hannah Sundermeyer07 May 2018
Manitowoc Cranes has announced a new, extended warranty program for the Grove GRT series of rough-terrain cranes. The program consists of a two-year standard warranty on newly ordered cranes, complemented by three additional tiers of total extended coverage for three, four and five years.
The new standard warranty term and extended warranty program were introduced to support the improved reliability of Grove’s GRT rough-terrain cranes, which have benefited from extensive design improvements and rigorous reliability testing at Manitowoc’s Product Verification Center (PVC) to ensure quality.
Customers could previously extend their GRT series warranty from one to two years for an additional cost, but the two-year term is now standard across the entire GRT series product line.
“Our new warranty program demonstrates to the market that we stand behind the reliability of our cranes,” said Barry Pennypacker, president and CEO of Manitowoc. “With the new GRT series, we’ve taken the necessary steps to increase customer uptime, reduce maintenance and provide a better user experience for operators. And now, we can exceed that level of quality with a best-in-class warranty for customer peace of mind.”