New 5-3-1 warranty from XL Specialized Trailers
By D.Ann Shiffler09 February 2021
XL Specialized Trailer’s new warranty covers structural, paint and parts and components.
XL Specialized Trailers is rolling out a new warranty policy that is 5-3-1, that features five-year structural coverage, full three-year paint coverage, and full one-year coverage on parts and components.
The company said this warranty is an enhancement and is a testament to the quality of the XL trailer line. The five-year structural warranty covers the trailer’s structural beams as well as the pin connections between those beams a
nd the crossmembers and outer rails of the load-bearing deck. The new paint warranty guarantees no peeling or delamination and cracking or checking of the paint for three years. XL’s trailers are painted with a corrosion-resistant epoxy primer and urethane topcoat from an industry-leading paint supplier. The paint process is rigorously tested to meet strict adhesion and corrosion-resistant ASTM standards.
Trailer components are critical to a good user-experience. The full parts and component warranty covers axles, suspension, landing gear and all manufactured components as well as air, electrical and hydraulic components for one year.
“Our team is excited to introduce a new and improved warranty policy. Over the last two years, XL’s empowered workforce has improved product quality and reduced warranty expense to the point we are extremely confident in offering this higher level of service and support through our warranty program” said Stuart Sleper, president and CEO of XL Specialized Trailers. “We are aiming to provide customers greater peace of mind by backing our trailers with the best warranty in the industry. We are there for our customers through the entire order process including after the sale.”
XL’s new policy is effective on all units invoiced January 1, 2021 and after and starts at the time of retail sale or six months after the trailer is completed. XL’s trailers are manufactured in Manchester, IA.